Website Policies
Privacy Policy
Landscape Queensland is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter and to personalise your shopping experience with us; that's all. Landscape Queensland uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Landscape Queensland only last while you’re browsing our website. We do not store persistent cookies on your computer.
Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes.
An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
When applying for association membership online, personal and business information is obtained as a requirement of the association’s membership application process. Contact details of members will be used in online and other directory services to promote members to potential clients. All information is stored and is used to enable communication of relevant industry and business information and services to the member during the period of membership.
Security Policy
When purchasing from Landscape Queensland, your financial details are protected by secure encryption technology. All online transactions are processed via trusted, PCI DSS–compliant payment gateways using Transport Layer Security (TLS) with strong encryption protocols (up to AES-256). This ensures your personal and financial information is encrypted during transmission between your browser and the payment provider.
Landscape Queensland does not store your credit card details. All payment processing is handled securely by our payment partners in accordance with industry best practices.
If you have any questions about our security practices, please contact us at info@landscapequeensland.com.au.
Refund Policy
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision.
You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do.
Purchase of event tickets are non-refundable, and non-transferable. For any questions in relation to our refund policy, please do not hesitate to contact us at info@landscapequeensland.com.au
Currency
All transactions are processed in AUD
ABN
Landscape Queensland's ABN is 92 439 102 270